Vietnam’s Digital Transformation Agenda (DTA) aims to build a digital-first nation by 2030, promising greater convenience, innovation, and efficiency. New government platforms like iHanoi, VNiED, and other emerging apps are designed to help citizens register for services, pay fees, access social benefits, and communicate with local authorities.

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For many, this shift will make daily life easier.

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But for others, it creates new barriers.

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Especially in rural communities, elderly residents, low-income families, and those without smartphones or basic digital skills are at risk of being left behind. As physical service points close and tools move online, these groups face increasing difficulty accessing essential services, information, and opportunities.

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To ensure no one is excluded, HSCV is our Digital Access for All Initiative in 2026 a core component of our Community Investment activities. Our goal is simple: equip communities with the confidence, knowledge, and safe access they need to participate fully in a digital society.

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We’ll work closely with local leaders to bring practical, easy-to-understand training directly to villages. These sessions will guide people through real-life tasks such as using government apps, making online payments, communicating with local authorities, and accessing essential services. Alongside these skills, we’ll also teach vital online safety practices, including how to spot scams, protect personal information, and avoid misinformation.

To strengthen long-term impact, we’re investing in technology for community centers, including computers, printers, and safe access points where individuals can get help or complete online tasks. We’ll also train local "community digital champions", community leaders who will continue supporting their village long after the initial workshops are done.